Golden Years Oasis Home Care Services
Great service for great vancouver.
We offer a wide range of customized care services designed to meet the unique needs and preferences of our clients.
Our team of highly trained and experienced caregivers is committed to providing the highest level of care and support possible.
Golden Years Oasis Services
Our focus is on providing caring, not just healthcare. Our mission is to assist you in getting back to enjoying the things you love.
Whether you need help with meal preparation or medication reminders, we're here to provide the necessary care and support.
We're Local!
Golden Years Oasis Home Care Services is a reputable and trusted provider of compassionate and professional care services for seniors in Richmond, Burnaby and New Westminster, British Columbia.
We offer a variety of care services, including personal care, companionship, medication management, housekeeping, meal preparation, and more.
It's as Simple as 1, 2, 3!
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Contact UsCall us anytime to book a FREE Caring Consult. Service can start in as little as 48 hours.
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Free Caring ConsultOur Care Designer comes to you. We assess your needs and answer any questions you have.
Learning about you allows us to send a perfect match Caregiver.
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First VisitYou'll always be covered by a familiar Caregiver — selected for you to match your needs and personality. We ensure your Caregiver is someone you can trust.
Our Story
Simo, a former SFU engineer, started Golden Years Oasis in Vancouver, BC, after his grandpa fell ill and was unable to care for himself.
Frustrated with the lack of compassionate home care options, Simo decided to use his engineering expertise to create a personalized, high-quality home care business that prioritized the needs of seniors. With a team of skilled caregivers, Simo created an environment that promoted independence, happiness, and overall well-being for his clients. Golden Years Oasis quickly became a trusted provider of home care services in Great Vancouver Area, and Simo's passion for helping seniors inspired his team to provide exceptional care and support to each and every client.
What People Say About Us
Frequently Asked Questions
How do I make a complaint about my care or experience width Golden Years Oasis?
Golden Years Oasis strives to provide exceptional care and customer service. If you have a concern about the quality of your care and/or experience with Golden Years Oasis we welcome you to voice your complaint.
Once we have received your complaint, a member of Golden Years Oasis's Leadership team will:
Contact you to paraphrase the details of the complaint to ensure accurate understanding
Assess the severity of the complaint and determine if immediate actions are required while the investigation is underway to minimize any risk to the client or team member
Investigate any supporting evidence, such as chart notes, timestamps, collateral reports, etc.
If Golden Years Oasis team member is named in the complaint, the nature of the complaint and any supporting evidence will be provided to this member.
This team member will provide a verbal and/or written statement in response to the complaint and review their statement over the phone or in person with a member of Golden Years Oasis's leadership team
The Leadership team will identify and implement education, training and/or practice changes to prevent the recurrence of a similar complaint in the future
The Leadership team will follow up with the complainant regarding their satisfaction with the actions taken and resolution
The Leadership team will ensure all complaints will be well documented.
Can you provide 24/7 nursing support?
How does billing and payment work?
Invoices are forwarded to you once per month direct from our office. In the event that you require a more frequent billing system, we can make those arrangements for you.
You do not pay your caregivers directly as this is taken care for you through the office. Official tax receipts are also available to you on request.
Can I make changes to my service?
Is your service available to me other than at my home?
Absolutely. Our home care & nursing services are not limited to the care that we typically provide for our clients in their homes/senior care homes.
We often have requests to assist clients before, during and after a hospital stay. Also, our service is not limited to just "home making" services. We can arrange a care aide/escort to take you to/from appointments or on special outings.
We can also assist you with pre-hospital admission treatments as performed by one of our Registered Nurses.
What is the cost of your service?
To provide an accurate answer we first take the time to understand your requirements as well as those of your loved one in need.
The cost of the service is driven by the level of care and the number of hours required. Customers often believe that their situation requires a Registered Nurse, but this may not always be the case. We are usually able to show you less expensive options where a Licensed Practical Nurse or Nursing Aide could be fully or partially substituted for a Registered Nurse. Regardless of the level of care you receive, the work of your care team and/or your nurse or nursing team, is supervised by one of our experienced Registered Nurses.
We realize that in-home nursing care for your loved one may be a significant cost for your family. Therefore, when setting up your Care Plan, we go to great lengths to offer options, including community-based services that may be available to you.
We also work with insurance companies (extended life insurance often covers in-home nursing support) as well as community support groups such as Veterans Affairs Canada.
For a precise answer, please contact us and set up a complimentary 20-minute introductory RN visit..